DESCRIPTION: The dispatch team is the most important component of a trucking brokerage. Team members maintain constant contact with our customers, carriers, agents, and salespeople and carry the main responsibility of customer service satisfaction for all of the aforementioned.

LOOKING FOR: A dispatch stand-out that desires to become an integral part of (and play a role in building) a tight-knit, smooth-running, integrity-driven dispatch team. The right candidate must have a passion for customer service, be motivated to go above and beyond what is expected or asked, and revel in creative problem-solving.

SKILLS/REQUIREMENTS: 

  • – “Common Sense” is a MUST!
  • – 2+ years in Transportation Industry
  • – Transportation Dispatch required
  • – Must be very comfortable/likeable on the phone
  • – Gets stuff DONE
  • – Strong communication skills – must be able to accurately & effectively communicate details to team, customers, agents & vendors
  • – Excellent grasp of the English language– emails must be clear and concise
  • – Impeccable organization skills
  • – Multi-tasks so well that air traffic controllers are jealous
  • – Ability to prioritize in fast-paced/high-pressure environment
  • – Must be solution-oriented & LOVE solving problems
  • – Finds the thought of excuses nauseating
  • – Sets a goal and then goes after it!
  • – Must find computers/software/email a piece of cake
  • – Integrity, Honesty, and Loyalty must rule!
  • – Desires to be a part of something larger than his/herself

 

MUST UNDERSTAND:

  • – Computers/phones/faxes/printers/scanners/etc. – you get the point
  • – Microsoft: Word, Excel, Outlook & Adobe reader
  • – Trucking Brokerage rules and regulations
  • – Rating for OTR, Volume LTL, LTL, and Rail
  • – How to have fun!

We are interested in creating a fun, fast-paced, integrity-filled culture where people are recognized for their contribution, the customers are happy, and everyone prospers. We are building a team that is going to do awesome things in the transportation industry. If you are interested in the same things, send your resume to This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it..">This email address is being protected from spambots. You need JavaScript enabled to view it.. If it looks like you could be a good fit, we’ll give you a ring, and get together for a chat.

©2012 B&J Distributing Company, Inc.                  1938 East Lincoln Hwy • Suite 213 • New Lenox, IL 60451 • 815-717-8671 • fax: 815-717-8669                  Contact Us